Resort Guest Services Associate | Front Desk & Reservations

Travel + Leisure Co.; Hawaii; Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Paid time off – holidays (varies by)

Volunteer time off (Wish day)

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate in Hawaii to warmly welcome guests, process registrations, and assist with reservations while maintaining accuracy in cash handling and folio postings.

The role emphasizes friendly service, multilingual communication in English, and the ability to multitask in a fast-paced resort environment. Compensation starts around $24.50 per hour with comprehensive benefits.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsabilidades

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

Conocimientos

Cash handling

Customer service

Multitasking

Communication

Attention to detail

Organization

Computer basics

Herramientas

POS system

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate in Hawaii to warmly welcome guests, process registrations, and assist with reservations while maintaining accuracy in cash handling and folio postings.

The role emphasizes friendly service, multilingual communication in English, and the ability to multitask in a fast-paced resort environment. Compensation starts around $24.50 per hour with comprehensive benefits.