Guest Experience Specialist (Front Desk)

Travel + Leisure Co.; Honolulu (HI); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Job summary

Travel + Leisure Co. in Honolulu, HI is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, answer questions about the resort and area, and help with reservations. You will process cash/credit transactions, balance receipts, and support efficient check-out processing.

The role emphasizes hospitality, attention to detail, and strong communication in English. Employees gain access to comprehensive benefits with a focus on work-life balance in a fast-paced beach

Qualifications

• Must present professional appearance and a positive attitude.
• Excellent English reading, writing, and comprehension.
• Ability to resolve issues with minimal supervision.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Explain resort information and area attractions; provide room rate quotes.
• Process cash and credit card transactions following procedures.

Skills

Friendly demeanor

English proficiency

Problem solving

Math skills

Multitasking

Attention to detail

Computer basics

Job description

Travel + Leisure Co. in Honolulu, HI is seeking a Guest Services Associate to warmly welcome guests, assist with registrations, answer questions about the resort and area, and help with reservations. You will process cash/credit transactions, balance receipts, and support efficient check-out processing.

The role emphasizes hospitality, attention to detail, and strong communication in English. Employees gain access to comprehensive benefits with a focus on work-life balance in a fast-paced beach