Guest Experience Lead – NYC Office & Workplace

A16z; New York (NY); Presencial; USD 59.000 - 66.000; Jornada completa

Descripción de la vacante

Andreessen Horowitz seeks a Workplace Experience Coordinator to be the first impression for employees, guests, and contractors in NYC. You will manage front desk operations, hospitality, and conference room readiness while coordinating with IT and facilities teams.

The role requires a proactive, detail-oriented professional with strong communication and multitasking abilities, and availability for occasional coverage in other offices. In-office work five days weekly in NYC.

Formación

• High school diploma or GED required; college degree in business administration preferred.
• 4+ years of experience in workplace experience in a fast-paced, high-profile environment.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proactive and hospitable demeanor.
• Familiarity with office technology and equipment.
• Knowledge of security protocols and emergency procedures.
• Experience with Google Workspace and video conferencing tools.

Responsabilidades

• Greet visitors, check them in, and notify employees of arrivals.
• Prepare conference rooms and ensure hospitality for guests.
• Coordinate with IT for equipment requests and troubleshoot.
• Manage office calendars and coordinate with EA for scheduling.
• Maintain security protocols and report suspicious activity.
• Coordinate with vendors for facilities and events.
• Support onsite events and manage office supplies.
• Handle mail organization and kitchen replenishment as needed.

Conocimientos

Guest Reception

Hospitality

Calendar Management

IT Liaison

Office Administration

Security Procedures

Vendor Coordination

Google Workspace

Event Support

Communication Skills

Educación

High School Diploma or GED

College Degree in Business Administration

Herramientas

Zoom

Office Management Software

Slack

Descripción del empleo

Andreessen Horowitz seeks a Workplace Experience Coordinator to be the first impression for employees, guests, and contractors in NYC. You will manage front desk operations, hospitality, and conference room readiness while coordinating with IT and facilities teams.

The role requires a proactive, detail-oriented professional with strong communication and multitasking abilities, and availability for occasional coverage in other offices. In-office work five days weekly in NYC.