On-Site Experience Lead: Front Desk & Events

CBRE Group, Inc.; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

CBRE Group, Inc. seeks an Experience Coordinator to own front-of-house operations at our workplace. You greet visitors, manage security protocols, assist employees, and keep events running smoothly. Your day is dynamic, requiring quick problem solving and impeccable customer service.

On-site role in New York, you’ll coordinate mail, supplies, and onboarding, while partnering with vendors to maintain service levels and a welcoming, productive environment for all staff and guests.

Qualifications

• Experience greeting and assisting visitors in a professional environment.
• Ability to coordinate events and manage workplace services with minimal supervision.
• Strong communication and problem-solving skills for a fast-paced reception context.

Responsibilities

• Greet visitors, issue passes, and ensure site security and a welcoming atmosphere.
• Answer phones professionally and handle inquiries and requests from staff and guests.
• Coordinate mail, office supplies, onboarding, and vendor services for the workplace.
• Plan and support on-site events, setups, and teardown to keep activities on schedule.
• Coordinate mail, office supplies, and onboarding so new joiners have what they need on day one.
• Liaise with vendors to maintain agreed service levels for the workplace.
• Organize and manage on-site events, including space reservations, setup/teardown, and supply delivery.
• Arrange and coordinate recreational, dining, and business activities as requested.

Skills

Front desk

Visitor management

Event coordination

Facilities coordination

Job description

CBRE Group, Inc. seeks an Experience Coordinator to own front-of-house operations at our workplace. You greet visitors, manage security protocols, assist employees, and keep events running smoothly. Your day is dynamic, requiring quick problem solving and impeccable customer service.

On-site role in New York, you’ll coordinate mail, supplies, and onboarding, while partnering with vendors to maintain service levels and a welcoming, productive environment for all staff and guests.