Guest Experience Lead: Front Desk & Events

CBRE HV; Miami (FL); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

CBRE is seeking an Experience Coordinator for its Experience Services team in a fast-paced Miami site. You are the first point of contact for visitors, greeting them, managing the front-of-house, and handling security protocols to ensure a welcoming, secure environment.

You will also coordinate mail, supplies, onboarding, and vendor services to keep the workplace running smoothly. The role includes organizing on-site events, managing space reservations, and ensuring events run on schedule while

Formación

• 2+ years of experience in customer service, hospitality, or a workplace environment.
• Comfortable with standard workplace and collaboration tools (email, documents, spreadsheets, and scheduling).
• Experience in corporate, hotel, or premium service environments with visitor management or workplace coordination familiarity.

Responsabilidades

• Greet visitors and manage front-of-house with a welcoming, secure process.
• Answer phones professionally and handle inquiries with professional solutions.
• Coordinate mail, supplies, events, and onboarding to ensure smooth daily operations.
• Manage vendor coordination and service levels for workplace needs.
• Organize on-site events, space reservations, setup/teardown, and attendee-focused activities.

Conocimientos

Customer service

Hospitality

Descripción del empleo

CBRE is seeking an Experience Coordinator for its Experience Services team in a fast-paced Miami site. You are the first point of contact for visitors, greeting them, managing the front-of-house, and handling security protocols to ensure a welcoming, secure environment.

You will also coordinate mail, supplies, onboarding, and vendor services to keep the workplace running smoothly. The role includes organizing on-site events, managing space reservations, and ensuring events run on schedule while