Front Desk & Workplace Experience Lead

CBRE HV; Beaverton (OR); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Paid parental leave

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver exceptional customer service to employees and visitors in a designated building. You will be the first point of contact, manage passes, answer calls, and coordinate events with a focus on safety and efficiency.

The role supports a comprehensive benefits package and a collaborative, growth-focused culture. Prior front desk and hospitality experience is valued for success in this busy environment.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• HS Diploma or GED or equivalent experience.
• 3-4 years of front desk, concierge, customer service or hospitality experience.
• Open and flexible work schedules.
• Strong verbal and written communication; comfortable presenting to groups.
• Ability to stand/walk for extended periods and lift up to 40 lbs.
• Familiarity with Google Docs and Slack; Jira helpful.

Responsibilities

• Greet visitors and issue passes, following security protocols.
• Answer phones professionally and assist callers.
• Coordinate events, dining, and activities for building occupants.
• Manage mail, supplies, and onboarding-related tasks.
• Coordinate with vendors and facilities teams; handle inquiries with courtesy.

Skills

Front desk

Customer service

Hospitality experience

Attention to detail

Communication skills

Mobility/standing

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE is seeking a Workplace Experience Coordinator to deliver exceptional customer service to employees and visitors in a designated building. You will be the first point of contact, manage passes, answer calls, and coordinate events with a focus on safety and efficiency.

The role supports a comprehensive benefits package and a collaborative, growth-focused culture. Prior front desk and hospitality experience is valued for success in this busy environment.