Guest Experience Coordinator - Front Desk & Events

CBRE Group, Inc.; Roswell (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

CBRE Group, Inc. is seeking an Experience Coordinator to shape daily workplace experiences. You will lead front-of-house activities, greet visitors, issue passes, and ensure security protocols are followed.

You will also coordinate mail, supplies, onboarding, and vendor services to maintain a seamless work environment. The role includes organizing on-site events, coordinating space reservations, and managing logistics to support hosts and attendees.

Qualifications

• 2+ years of experience in customer service, hospitality, or a workplace environment.

Responsibilities

• Greet visitors and manage front-of-house operations, including visitor/pass issuance and security protocol adherence.
• Coordinate mail services, office supplies, and onboarding so new joiners have what they need on day one.
• Plan and execute on-site events, space setup/teardown, and vendor coordination.
• Respond to inquiries and complaints with professional solutions to maintain a positive workplace experience.

Skills

Customer service

Hospitality

Workplace coordination

Tools

Email and scheduling tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Experience Coordinator to shape daily workplace experiences. You will lead front-of-house activities, greet visitors, issue passes, and ensure security protocols are followed.

You will also coordinate mail, supplies, onboarding, and vendor services to maintain a seamless work environment. The role includes organizing on-site events, coordinating space reservations, and managing logistics to support hosts and attendees.