Guest Experience Lead, Front Desk & Events

CBRE Group, Inc.; Mesa (AZ); On-site; USD 38,000 - 56,000; Full time

Job summary

CBRE Group, Inc. is seeking an Experience Coordinator to shape the daily workplace experience. You will own front-of-house duties, welcome visitors, handle security protocols, and ensure a seamless greeted environment for employees and guests.

You will coordinate mail, supplies, onboarding, and vendor services while supporting event setup, space reservations, and on-site activities. The role requires customer-service experience and comfort with standard workplace tools.

Qualifications

• 2+ years in customer service, hospitality, or workplace environment.
• Comfortable using email, documents, spreadsheets, and scheduling tools.
• Experience in corporate, hotel, or premium service settings preferred.

Responsibilities

• Greet visitors, issue passes, and ensure site security and welcome for all.
• Answer phones professionally and maintain a memorable first impression.
• Manage mail, supplies, onboarding, and basic vendor coordination to keep operations smooth.
• Organize on-site events and coordinate space setup, deliveries, and teardown.

Skills

Customer service

Hospitality

Workplace experience

Tools

Email

Scheduling

Documents

Spreadsheets

Job description

CBRE Group, Inc. is seeking an Experience Coordinator to shape the daily workplace experience. You will own front-of-house duties, welcome visitors, handle security protocols, and ensure a seamless greeted environment for employees and guests.

You will coordinate mail, supplies, onboarding, and vendor services while supporting event setup, space reservations, and on-site activities. The role requires customer-service experience and comfort with standard workplace tools.