Guest Experience Host & To-Go Specialist

Default Brand; Pasadena (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Hooters of America LLC in Pasadena, TX is seeking a Hospitality Service Support to greet guests, seat parties, and ensure a warm, efficient experience.

You will support host, to-go, and staff roles, stay aware of menu items and specials, and help maintain cleanliness and merchandise sales; experience with fast-paced service is valued.

This role offers opportunities to contribute to guest happiness and uphold brand standards in a friendly, energetic environment.

Qualifications

• Must be 17/18 years of age or older.
• Customer Service Skills.
• Basic Mathematical Computations Skills.
• Ability to Promote Brand Integrity.
• Ability to Maintain Professionalism at All Times.
• Ability to Communicate Clearly.
• Ability to Work Well with Others.
• Ability to Multi-Task within a Fast-Paced Environment.
• Ability to Adapt to Change.
• Menu Knowledge.
• Knowledge of Sanitation and Use of MSDS.

Responsibilities

• Guest Happiness: Food & Beverage Quality Assurance; Speed of Service; Friendly & Attentive Customer Service.
• Brand Operating Standards: Welcoming, Personal, & Courteous; Ensures Proper Sanitation and Food Handling; Prepared, in Uniform & Punctual for Shift.
• Other: Aware of Events & Specials; Sense of Urgency; Store Events Spokesperson; Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations; Facility Maintenance and Cleanliness; Ensures Products are Available for FOH Employees.

Skills

Customer Service Skills

Basic Mathematical Computations

Brand Integrity

Professionalism

Clear Communication

Teamwork

Multi-Tasking

Adaptability

Menu Knowledge

Sanitation & MSDS Knowledge

Job description

Hooters of America LLC in Pasadena, TX is seeking a Hospitality Service Support to greet guests, seat parties, and ensure a warm, efficient experience.

You will support host, to-go, and staff roles, stay aware of menu items and specials, and help maintain cleanliness and merchandise sales; experience with fast-paced service is valued.

This role offers opportunities to contribute to guest happiness and uphold brand standards in a friendly, energetic environment.