Guest Experience Specialist - Host, To-Go & Service Support

Default Brand; Garland (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Hooters of America LLC. seeks a Hospitality Service Support teammate in Garland, TX to greet guests and seat them promptly, while maintaining a welcoming atmosphere. You will assist with to-go orders, ensure order accuracy, and support cleanliness and brand standards.

Responsibilities include fostering guest happiness, staying informed about menu items and specials, and representing the brand with professionalism and courtesy at all times.

Qualifications

• Must be 17/18 years of age or older.
• Customer service skills required.
• Basic mathematical computation skills.
• Ability to promote brand integrity.
• Ability to maintain professionalism at all times.
• Ability to communicate clearly.
• Ability to work well with others.
• Ability to multi-task in a fast-paced environment.
• Ability to adapt to change.
• Menu knowledge.
• Knowledge of sanitation and use of MSDS.

Responsibilities

• Guest happiness through food & beverage quality and speed of service.
• Friendly and attentive customer service.
• Maintain brand operating standards: welcoming, personal, courteous, sanitation and food handling, punctual for shift.
• Be aware of events and specials; act as store events spokesperson; ensure cleanliness of sell windows and wait stations; facility maintenance.

Skills

Age requirement 17/18+

Customer Service

Communication

Multi-tasking

Teamwork

Adaptability

Menu Knowledge

Sanitation Knowledge

Job description

Hooters of America LLC. seeks a Hospitality Service Support teammate in Garland, TX to greet guests and seat them promptly, while maintaining a welcoming atmosphere. You will assist with to-go orders, ensure order accuracy, and support cleanliness and brand standards.

Responsibilities include fostering guest happiness, staying informed about menu items and specials, and representing the brand with professionalism and courtesy at all times.