Guest Happiness & Hospitality Specialist

Default Brand; Round Rock (TX); Vor Ort; USD 26.000 - 42.000; Vollzeit

Zusammenfassung

Hooters of America LLC is seeking a Hospitality Service Support to greet guests, seat parties, and ensure an exceptional dining experience. The role includes To-Go orders, merchandise sales, and maintaining a clean, welcoming environment.

The position emphasizes fast-paced teamwork, strong customer service, and knowledge of menu items and sanitation standards. Applicants must be 17/18+ and ready to represent the brand with professionalism.

Qualifikationen

• Must be 17/18 years of age or older.
• Customer Service Skills.
• Basic Mathematical Computations Skills.
• Ability to Promote Brand Integrity.
• Ability to Maintain Professionalism at All Times.
• Ability to Communicate Clearly.
• Ability to Work Well with Others.
• Ability to Multi-Task within a Fast-Paced Environment.
• Ability to Adapt to Change.
• Menu Knowledge.
• Knowledge of Sanitation and Use of MSDS.

Aufgaben

• Greeting customers immediately when they enter Hooters and providing a warm, energetic welcome.
• Assist with seating to manage flow and ensure guests receive excellent service.
• Answer questions about the menu and specials; may sell merchandise.
• Perform To-Go duties: take orders via phone/apps, ensure accuracy, and process payments.
• Maintain cleanliness and sanitation across Front of House and restrooms.
• Embrace Hooters core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, Exceeds Expectations.

Kenntnisse

Customer Service

Multi-tasking

Communication

Teamwork

Menu knowledge

Ausbildung

High school diploma or equivalent

Tools

POS systems

MSDS knowledge

Jobbeschreibung

Hooters of America LLC is seeking a Hospitality Service Support to greet guests, seat parties, and ensure an exceptional dining experience. The role includes To-Go orders, merchandise sales, and maintaining a clean, welcoming environment.

The position emphasizes fast-paced teamwork, strong customer service, and knowledge of menu items and sanitation standards. Applicants must be 17/18+ and ready to represent the brand with professionalism.