Guest Experience Specialist (Host, To-Go & Support)

Portage County; Portage (IN); On-site; USD 12,398,000 - 17,909,000; Full time

Job summary

Hooters of America LLC is seeking a Hospitality Service Support team member to welcome guests, seat parties, and coordinate across Host, To-Go, and Staff duties. You will help maintain a clean, friendly restaurant atmosphere and support quick, efficient service.

Candidates should have ServSafe alcohol certification and strong customer service skills, with the ability to multi-task in a fast-paced setting while maintaining brand standards.

Qualifications

• Requires ServSafe alcohol certification.
• Ability to greet guests warmly and manage seating efficiently.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced restaurant environment.
• Basic math and cash handling skills.

Responsibilities

• Greet guests upon entry and manage seating to optimize flow.
• Assist guests with children and large parties and answer menu questions.
• Support Host, To-Go, and Staff roles as needed to maintain cleanliness and service standards.
• Ensure order accuracy and friendly, attentive service.

Skills

Customer Service Skills

Multi-Tasking

Communication

Sanitation Knowledge

Education

ServSafe Alcohol Certification

Tools

MSDS Knowledge

Job description

Hooters of America LLC is seeking a Hospitality Service Support team member to welcome guests, seat parties, and coordinate across Host, To-Go, and Staff duties. You will help maintain a clean, friendly restaurant atmosphere and support quick, efficient service.

Candidates should have ServSafe alcohol certification and strong customer service skills, with the ability to multi-task in a fast-paced setting while maintaining brand standards.