Guest Experience Specialist

Default Brand; Saginaw (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Hooters of America LLC in the United States is hiring for Hospitality Service Support to greet guests, seat parties, and ensure a clean, friendly atmosphere. You will be cross-trained in Host, To-Go, and Staff responsibilities to deliver quick, accurate service.

Responsibilities include greeting guests, managing seating flow, taking orders by phone or apps, maintaining sanitation, stocking wait stations, and knowing menu items and specials.

Qualifications

• Guest-facing hospitality experience preferred.
• Must be 17 or 18 years of age.
• ServSafe Alcohol Certification and other required certifications.

Responsibilities

• Greet and seat guests to ensure an exceptional first impression.
• Manage seating flow to maximize service efficiency and guest satisfaction.
• Answer questions about menu items and daily specials.
• Cross-train in Host, To-Go, and Staff roles to support operations.
• Maintain cleanliness and sanitation of dining areas and restrooms.
• Keep wait stations stocked and organized; assist in bar area if needed.
• Provide accurate order handling for dine-in and to-go orders.

Skills

Customer service

Multitasking

Communication

Teamwork

Fast-paced environment

Food safety knowledge

Education

ServSafe Alcohol Certification

Job description

Hooters of America LLC in the United States is hiring for Hospitality Service Support to greet guests, seat parties, and ensure a clean, friendly atmosphere. You will be cross-trained in Host, To-Go, and Staff responsibilities to deliver quick, accurate service.

Responsibilities include greeting guests, managing seating flow, taking orders by phone or apps, maintaining sanitation, stocking wait stations, and knowing menu items and specials.