Hospitality Service & Guest Experience Lead

Default Brand; Texarkana (AR); On-site; USD 20,000 - 28,000; Full time

Job summary

Hooters of America LLC in Texarkana, TX is seeking a Hospitality Service Support Host to greet guests, seat parties, and ensure a welcoming, high-energy atmosphere. The role includes assisting with To-Go orders, merchandise sales, and maintaining clean, organized Front of House areas.

You will be cross-trained across Host, To-Go, and Staff responsibilities, emphasizing menu knowledge, upselling, and outstanding service.

Qualifications

• Must be at least 17/18 years old.
• ServSafe alcohol certification is required or must be obtained prior to starting work.

Responsibilities

• Greet guests as they enter, seat parties, and manage dining flow to ensure timely seating.
• Provide friendly, attentive customer service and answer menu questions.
• Assist with To-Go orders via phone, apps, and online platforms; ensure order accuracy.
• Sell merchandise when appropriate and maintain a clean Front of House area.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

MSDS knowledge

POS basics

Job description

Hooters of America LLC in Texarkana, TX is seeking a Hospitality Service Support Host to greet guests, seat parties, and ensure a welcoming, high-energy atmosphere. The role includes assisting with To-Go orders, merchandise sales, and maintaining clean, organized Front of House areas.

You will be cross-trained across Host, To-Go, and Staff responsibilities, emphasizing menu knowledge, upselling, and outstanding service.