Guest Experience Front Office Supervisor

Remington Hospitality; Greenbelt (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

A hotel management company in Greenbelt, MD, seeks a Front Office Manager to oversee staffing and operations at the front desk. The successful candidate will manage front office associates, ensure efficient guest check-in and check-out, and coordinate with housekeeping and engineering. Strong experience in hotel operations and familiarity with the MICROS system is essential for this role, which is pivotal in providing top-notch guest services.

Qualifications

• Experience in staff management and training in a hotel or hospitality setting.
• Proficiency with MICROS system for managing front office operations.
• Excellent communication skills for guest interaction and coordination with departments.

Responsibilities

• Ensure proper staffing levels of front office associates.
• Manage and operate the MICROS system at the front office.
• Communicate with Housekeeping and Engineering Departments regarding guest needs.

Job description

A hotel management company in Greenbelt, MD, seeks a Front Office Manager to oversee staffing and operations at the front desk. The successful candidate will manage front office associates, ensure efficient guest check-in and check-out, and coordinate with housekeeping and engineering. Strong experience in hotel operations and familiarity with the MICROS system is essential for this role, which is pivotal in providing top-notch guest services.