Front Desk Supervisor: Guest Experience Leader

Huntington Hotels; Silver Spring (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

A hotel chain located in Silver Spring, Maryland seeks a Front Desk Supervisor to oversee operations, training, and guest service excellence. The ideal candidate will ensure that associates deliver exceptional hospitality, manage shift activities, and maintain effective communication with staff. Essential qualifications include a college degree, a positive recent performance rating, and a clean disciplinary record. This role emphasizes teamwork and guest interaction in a fast-paced environment, accommodating the varied needs of our guests.

Qualifications

• College degree preferred.
• 1 or 2 rating on most recent review.
• No written warnings in the last six months.

Responsibilities

• Provide leadership in coordinating department meetings.
• Train associates in classroom style or one-on-one.
• Participate in outside committees or activities.
• Administer discipline and conduct progress reviews.

Job description

A hotel chain located in Silver Spring, Maryland seeks a Front Desk Supervisor to oversee operations, training, and guest service excellence. The ideal candidate will ensure that associates deliver exceptional hospitality, manage shift activities, and maintain effective communication with staff. Essential qualifications include a college degree, a positive recent performance rating, and a clean disciplinary record. This role emphasizes teamwork and guest interaction in a fast-paced environment, accommodating the varied needs of our guests.