Front Desk Supervisor: Guest Experience Leader

Crestline Hotels and Resorts; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A hospitality management company is seeking a Front Desk Supervisor to lead the front desk operations and ensure exceptional guest service. Responsibilities include greeting guests, managing reservations, and supervising staff to maintain high productivity and morale. The ideal candidate should possess at least two years of supervisory experience and basic computer skills. The position offers opportunities to enhance your leadership skills in a dynamic work environment.

Qualifications

• Two to three years of supervisory experience preferred, with at least one year experience at the front desk.
• Basic computer skills required.

Responsibilities

• Supervise the operation of front desk to maintain productivity and guest service.
• Greet, register, and assign rooms to guests.
• Make and confirm reservations and issue room keys.

Skills

Supervisory skills

Customer service

Basic computer skills

Education

High School Graduate or GED

Job description

A hospitality management company is seeking a Front Desk Supervisor to lead the front desk operations and ensure exceptional guest service. Responsibilities include greeting guests, managing reservations, and supervising staff to maintain high productivity and morale. The ideal candidate should possess at least two years of supervisory experience and basic computer skills. The position offers opportunities to enhance your leadership skills in a dynamic work environment.