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Job summary
A hospitality management company located in Greenbelt, Maryland is seeking a dedicated Front Desk Agent responsible for greeting guests and ensuring smooth check-in and check-out processes. The role involves cash handling and managing reservations, requiring strong customer service skills and knowledge of hotel systems. Ideal candidates should possess a friendly demeanor and experience in a front office environment. Join our team to provide exceptional experiences for our guests.
Qualifications
Experience in a front office environment preferred.
Ability to handle cash and process transactions accurately.
Strong communication skills to interact with guests professionally.
Responsibilities
Greet and check in/out guests professionally.
Manage cash handling and transactions efficiently.
Review and manage reservations with special requests.
Skills
Customer service
Cash handling
Front Office systems knowledge
Job description
A hospitality management company located in Greenbelt, Maryland is seeking a dedicated Front Desk Agent responsible for greeting guests and ensuring smooth check-in and check-out processes. The role involves cash handling and managing reservations, requiring strong customer service skills and knowledge of hotel systems. Ideal candidates should possess a friendly demeanor and experience in a front office environment. Join our team to provide exceptional experiences for our guests.