Guest Experience Coordinator - Part-Time Front Desk

Workshops-Empowerment-Inc.; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) retirement plan

Social Security & workers' comp for PT

Job summary

Workshops, Inc. in Birmingham, AL is seeking a part-time Receptionist to be the first point of contact for visitors, callers, and staff.

You will handle front-desk duties, basic clerical tasks, mail, and package distribution while upholding confidentiality and a welcoming environment. The role supports daily operations, answers phones, directs inquiries, assists with calendar management, and helps maintain office security.

Qualifications

• One year of experience in nonprofit, workforce development, human services, healthcare, educational environment or business setting.
• Experience interacting with individuals with disabilities and diverse populations preferred.
• Associate's degree or some college is preferred.

Responsibilities

• Greet and assist visitors in a professional and courteous manner.
• Answer, screen, and forward incoming calls promptly.
• Provide basic information in person, by phone, or email.
• Help maintain a welcoming reception area and assist with clerical tasks.
• Maintain office security procedures and visitor logs as required.
• Perform clerical duties such as filing, copying, and transcribing.
• Support administrative projects and data entry as needed.

Skills

Customer service

Reception

Communication

Education

Associate's degree or some college

Job description

Workshops, Inc. in Birmingham, AL is seeking a part-time Receptionist to be the first point of contact for visitors, callers, and staff.

You will handle front-desk duties, basic clerical tasks, mail, and package distribution while upholding confidentiality and a welcoming environment. The role supports daily operations, answers phones, directs inquiries, assists with calendar management, and helps maintain office security.