Front Desk & Client Services Associate (Onsite)

Doeren Mayhew; Birmingham (AL); On-site; USD 32,000 - 36,000; Full time

Job summary

Doeren Mayhew in Birmingham, Alabama, is seeking a friendly receptionist to be the first point of contact for clients, visitors and staff. You will support front desk operations and day-to-day administrative needs to keep the office running smoothly.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and a service-oriented approach. You will handle calls, mail, meetings, and basic client intake while maintaining confidentiality.

Qualifications

• High school diploma or equivalent is required.
• Associate degree or higher is preferred.
• Experience as receptionist or administrative support preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office Suite; familiarity with accounting software is a plus.
• Ability to handle confidential information with discretion.
• Professional, service-oriented approach and willingness to learn new systems.

Responsibilities

• Greet clients and visitors and direct them appropriately.
• Answer and route phone calls, manage voicemail and inquiries.
• Maintain a clean, organized reception and common areas.
• Support administrative tasks such as mail, scheduling, and document handling.
• Assist accounting/tax teams with basic clerical tasks.
• Contribute to team meetings and process improvements.

Skills

Customer service

Organization

Verbal communication

Written communication

MS Office

Confidentiality

Adaptability

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Accounting software

Job description

Doeren Mayhew in Birmingham, Alabama, is seeking a friendly receptionist to be the first point of contact for clients, visitors and staff. You will support front desk operations and day-to-day administrative needs to keep the office running smoothly.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and a service-oriented approach. You will handle calls, mail, meetings, and basic client intake while maintaining confidentiality.