Part-Time Front Desk & Guest Experience Specialist

Workshops Empowerment Inc.; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Social Security and workers' comp for

401(k) retirement plan with company-mé

Job summary

Workshops, Inc. in Birmingham, AL is seeking a Receptionist to serve as the first point of contact for visitors and callers and to perform front-desk reception and clerical duties in a professional, courteous, and organized manner.

The role supports daily administrative operations, greeting guests, handling mail, and assisting with office security. The position involves welcoming guests, answering calls, directing inquiries, and maintaining a welcoming reception area while contributing to a safe

Qualifications

• One year of experience in a nonprofit, workforce development, human services, healthcare, educational environment or business setting.
• Experience interacting with individuals with disabilities and diverse populations preferred.

Responsibilities

• Greet and welcome visitors, staff, and people served in a professional and courteous manner.
• Provide basic and accurate information in person and by phone or email.
• Direct visitors to the appropriate person, department, or office.
• Answer, screen, and forward incoming phone calls promptly and appropriately.
• Respond to routine questions and escalate concerns or complaints to the appropriate staff member.
• Update calendars, schedule meetings, and assist with front-desk correspondence as assigned.
• Receive, sort, and distribute letters, packages, deliveries, and other incoming materials.
• Maintain office security by following safety procedures, monitoring visitor access, maintaining logbooks, and issuing visitor badges as required.
• Monitor security cameras and promptly notify the security guard or management of suspicious activity or safety concerns.
• Keep the reception area clean, organized, presentable, and stocked with necessary materials such as pens, forms, and brochures.
• Perform clerical duties, including filing, photocopying, transcribing, faxing, and other administrative support tasks.

Job description

Workshops, Inc. in Birmingham, AL is seeking a Receptionist to serve as the first point of contact for visitors and callers and to perform front-desk reception and clerical duties in a professional, courteous, and organized manner.

The role supports daily administrative operations, greeting guests, handling mail, and assisting with office security. The position involves welcoming guests, answering calls, directing inquiries, and maintaining a welcoming reception area while contributing to a safe