Guest Experience Coordinator

Empire Management, Inc.; Melbourne (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Empire Management Group in Melbourne, FL seeks a friendly Receptionist/Administrative Assistant to greet visitors and direct inquiries. You will perform clerical tasks, manage calendars, and support daily office operations while ensuring high standards of customer service.

The role requires strong communication and organizational skills. Ideal candidates have proven receptionist experience, proficiency in Microsoft Office, and a discreet, professional approach to handling confidential

Qualifications

• Proven experience as a receptionist or in an administrative role.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational skills with multitasking ability.
• Strong attention to detail and data entry accuracy.
• Outstanding verbal and written communication skills.
• Ability to handle confidential information discreetly.
• Customer service oriented mindset.

Responsibilities

• Greet and welcome visitors in a friendly, professional manner.
• Answer and direct phone calls and emails to appropriate departments.
• Provide administrative support such as filing, faxing, and scanning documents.
• Manage and maintain office supplies inventory.
• Schedule appointments and maintain calendars.
• Assist with order entry and data entry tasks.
• Handle customer inquiries and provide excellent customer support.

Skills

Reception experience

Microsoft Office

Organizational skills

Data entry

Verbal communication

Written communication

Discretion with confidential info

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Empire Management Group in Melbourne, FL seeks a friendly Receptionist/Administrative Assistant to greet visitors and direct inquiries. You will perform clerical tasks, manage calendars, and support daily office operations while ensuring high standards of customer service.

The role requires strong communication and organizational skills. Ideal candidates have proven receptionist experience, proficiency in Microsoft Office, and a discreet, professional approach to handling confidential