Front Desk Advocate

Empire Management, Inc.; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A community management firm is seeking a skilled receptionist to greet visitors and support administrative tasks. You will manage phone inquiries, maintain office supplies, and ensure professional communication at all times. Ideal candidates should have experience in similar roles and be proficient in Microsoft Office. This position offers an opportunity to work in a vibrant environment dedicated to serving clients effectively.

Qualifications

• Proven experience in a receptionist or administrative role.
• Ability to handle confidential information discreetly.
• Strong attention to detail and accuracy in document management.

Responsibilities

• Greet and welcome visitors professionally.
• Provide administrative support including filing and scanning.
• Manage office supplies and schedule appointments.

Skills

Receptionist experience

Microsoft Office Suite proficiency

Customer service skills

Organizational skills

Attention to detail

Communication skills

Job description

Overview

Empire Management Group is a fast‑growing, full‑service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Requirements

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service‑oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.