Front Desk Advocate-St Augustine

Empire Management Group; Melbourne (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Empire Management Group in Florida is seeking a receptionist to greet visitors and manage front-desk duties. The role involves routing calls, handling emails, and providing general administrative support to maintain smooth office operations.

The ideal candidate will have experience in a receptionist role, strong organizational and communication skills, and the ability to handle confidential information with discretion. Join a fast-growing, professional team committed to excellent client service.

Qualifications

• Proven experience as a receptionist or in a similar administrative role.
• Excellent organizational and multitasking abilities.
• Outstanding verbal and written communication skills.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls and emails to appropriate departments.
• Provide administrative support such as filing, faxing, and scanning documents.
• Manage and maintain office supplies inventory.
• Schedule appointments and maintain calendars.
• Assist with order entry and data entry tasks.
• Handle customer inquiries and provide excellent customer support.

Skills

Receptionist experience

Microsoft Office

Organizational skills

Data entry

Communication skills

Discretion

Tools

Microsoft Office Suite

Job description

Description

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Requirements

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.