Front Desk Advocate

Empire Management, Inc.; Sarasota (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading community management firm in Florida is seeking a receptionist to welcome visitors, manage phone calls, and provide administrative support. The ideal candidate will have proven experience in a similar role and be proficient in Microsoft Office. Strong organizational and communication skills are essential for managing tasks effectively. Join a vibrant team committed to providing excellent service to homeowners and associations.

Qualifications

• Proven experience in a similar administrative role.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent organizational skills with multitasking ability.

Responsibilities

• Greet and welcome visitors in a friendly manner.
• Handle phone calls and direct them appropriately.
• Provide administrative support and manage office supplies.
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Skills

Proven experience as a receptionist

Proficient in Microsoft Office Suite

Outstanding communication skills

Organizational skills and multitasking

Customer service-oriented

Customer service mindset

Professional appearance and demeanor

Tools

Microsoft Office Suite

Job description

Overview

Empire Management Group is a fast‑growing, full‑service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Requirements

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service‑oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.