Guest Experience Specialist - Front Desk

General Hotels Corporation; Melbourne (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

401(k) with Company Match

Hotel Room Discounts

Generous Time Off Package

Job summary

General Hotels Corporation is seeking a Front Desk Agent to enhance guest experiences in Melbourne, Florida. The ideal candidate will welcome guests, manage check-ins and check-outs, and handle inquiries professionally.

This role requires customer service experience, strong communication skills, and a positive attitude. Join our team to benefit from excellent health insurance options, hotel room discounts, and a supportive work culture.

Qualifications

• Previous customer service experience is required.
• Strong communication and interpersonal skills are essential.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests with a friendly attitude.
• Complete guest check-ins and check-outs efficiently.
• Answer phone calls and guest inquiries promptly.

Skills

Customer service experience

Strong communication skills

Professional appearance

Organizational skills

Attention to detail

Problem-solving abilities

Job description

General Hotels Corporation is seeking a Front Desk Agent to enhance guest experiences in Melbourne, Florida. The ideal candidate will welcome guests, manage check-ins and check-outs, and handle inquiries professionally.

This role requires customer service experience, strong communication skills, and a positive attitude. Join our team to benefit from excellent health insurance options, hotel room discounts, and a supportive work culture.