Guest Experience Concierge & Front Desk Pro

SPS North America; Santa Barbara (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Career growth

Learning & Development

Bonuses

Paid Time Off

Comprehensive benefits

Job summary

SPS North America is seeking a friendly Receptionist to greet visitors and handle incoming calls, delivering top‑tier service to employees and clients.

Responsibilities include assisting with mail, supplies, conference room setup, and light administrative tasks while maintaining a professional appearance and confidentiality. This role emphasizes accuracy, multitasking, and strong communication in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of administrative/receptionist experience preferred.
• Excellent organizational and time management skills.
• Strong written and verbal English communication.
• Ability to multi-task and prioritize customer needs.
• Maintain confidentiality and professional appearance.

Responsibilities

• Provides exceptional 5-star customer service to employees and visitors.
• Answers and routes inbound calls to the appropriate contacts.
• Manages visitor registration and temporary badge access.
• Supports mail, supplies, and conference room setup as needed.
• Maintains reception area and assists with scheduling and catering.

Skills

Customer service

Communication skills

Multitasking

Time management

Professional appearance

Education

High School Diploma or equivalent

Tools

MS Office

Multi-phone line systems

Copiers/Scanners

Fax/Mail machines

PC/Mac systems

Job description

SPS North America is seeking a friendly Receptionist to greet visitors and handle incoming calls, delivering top‑tier service to employees and clients.

Responsibilities include assisting with mail, supplies, conference room setup, and light administrative tasks while maintaining a professional appearance and confidentiality. This role emphasizes accuracy, multitasking, and strong communication in a fast-paced environment.