Guest Experience Concierge

spsnorthamerica; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with matching

Paid time off

Bonuses for referrals

Job summary

SPS North America is seeking a friendly receptionist to be the first impression for guests and employees in Austin. You will handle visitor registration, coordinate meeting spaces, and provide warm, efficient service in a fast-paced environment.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. A high school diploma and 1-2+ years in hospitality or client-facing roles are preferred; you will work Monday–Friday 8:00 AM–5:00 PM.

Qualifications

• High school diploma or equivalent required.
• 1-2+ years in hospitality, concierge, or client-facing roles preferred.
• Strong organizational, time management, and problem-solving skills.

Responsibilities

• Welcome guests and employees with a professional, friendly, and engaging approach.
• Manage visitor registration, check-ins, and meeting coordination.
• Serve as the primary point of contact for front-of-office needs.
• Collaborate with internal teams to ensure seamless service delivery.
• Support meeting room bookings, workplace requests, and guest services.
• Utilize workplace technology to manage requests efficiently.
• Track guest preferences and continuously look for ways to elevate the workplace experience.

Skills

Strong communication

Interpersonal skills

Multitasking

Teamwork

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SPS North America is seeking a friendly receptionist to be the first impression for guests and employees in Austin. You will handle visitor registration, coordinate meeting spaces, and provide warm, efficient service in a fast-paced environment.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. A high school diploma and 1-2+ years in hospitality or client-facing roles are preferred; you will work Monday–Friday 8:00 AM–5:00 PM.