Office Services & Guest Experience Associate

SPS North America Inc.; Roanoke, Northern (TX, KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with matching

Paid Time Off

Employee discounts

Job summary

SPS North America Inc. is seeking a Client Services Associate to keep our workplace running smoothly and provide welcoming service to employees and visitors. You will manage mail and packages, support inventory and supplies, and help with meeting room setups and reception coverage.

The role emphasizes hospitality, organization, and proactive problem-solving in a fast-paced environment. Candidates should be able to lift 40–60 lbs and maintain a polished professional demeanor.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year of customer service, office support, or similar experience preferred.
• Strong communication and multitasking skills.
• Proactive, solution‑oriented mindset.
• Comfort learning new systems and processes.
• Professional appearance and demeanor.
• Ability to lift/move 40–60 lbs and perform light physical tasks.

Responsibilities

• Handle mail, packages, and distribution for the office.
• Support shipping/receiving, supplies, and inventory management.
• Set up meeting rooms and provide hospitality coverage.
• Maintain clean, organized workspaces and reception area.
• Assist with internal office moves and work orders.
• Deliver friendly, professional service to employees and visitors.

Skills

Customer service

Communication

Multitasking

Proactive mindset

Learning new systems

Professional appearance

Lifting 40-60 lbs

Office equipment operation

Education

High School Diploma or equivalent

Job description

SPS North America Inc. is seeking a Client Services Associate to keep our workplace running smoothly and provide welcoming service to employees and visitors. You will manage mail and packages, support inventory and supplies, and help with meeting room setups and reception coverage.

The role emphasizes hospitality, organization, and proactive problem-solving in a fast-paced environment. Candidates should be able to lift 40–60 lbs and maintain a polished professional demeanor.