Guest Experience Concierge

SPS North America; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

SPS North America is seeking a polished Receptionist to be the first point of contact and brand ambassador. You will greet guests, route calls, and support facilities with a focus on security and guest experience.

Ideal candidates are energetic, professional, and comfortable with technology. Responsibilities include managing visitor logs, badge issuance, and supporting events and daily office operations to keep the environment running smoothly.

Qualifications

• Customer-focused professional with a welcoming demeanor and strong service mindset.
• Polished appearance and ability to stay calm under pressure.
• Proficient with multi-line phone systems and standard office tech.
• Attention to small details: badges, logs, security checks, and supplies.

Responsibilities

• Greet visitors and manage the digital guest log while following security protocols.
• Route global calls and handle sensitive inquiries with discretion.
• Issue badges and manage access cards to ensure facility security.
• Cross-train in Mail Services, Hospitality, and Facilities Support to keep office running.
• Set up and support events and meetings, including catering and tech setup.

Skills

Customer-Obsessed

Natural Professional

Tech-Savvy

Detail-Oriented

Reliability

Education

High School Diploma

Tools

MS Office

PC/Mac environments

Scanners/Copiers

Job description

SPS North America is seeking a polished Receptionist to be the first point of contact and brand ambassador. You will greet guests, route calls, and support facilities with a focus on security and guest experience.

Ideal candidates are energetic, professional, and comfortable with technology. Responsibilities include managing visitor logs, badge issuance, and supporting events and daily office operations to keep the environment running smoothly.