Executive Reception & Guest Services Specialist

SPS; New York (NY); On-site; USD 74,501,000 - 85,962,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with matching

Paid Time Off

Bonuses

Commuter benefits

Employee discounts

Job summary

SPS is seeking a polished Junior Executive Receptionist to support reception and conference center operations in a fast-paced corporate setting. You will welcome executives, guests, and partners, manage guest arrivals, coordinate meeting logistics, and maintain a professional front-of-house environment.

The role blends hospitality with administrative support, requiring strong communication, organizational skills, and the ability to multitask while maintaining discretion.

Qualifications

• Bachelor’s degree preferred.
• Minimum 3 years of professional experience in reception, hospitality, executive support, or client-facing environments preferred.
• Strong proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Flexible schedule based on business needs.
• Dependable, punctual, and highly professional.

Responsibilities

• Welcome executives, employees, visitors, and business partners with professionalism and hospitality.
• Register guests with building security and manage visitor processes.
• Serve as a point of contact for guest inquiries, directions, and special requests.
• Maintain a polished and professional reception experience.
• Coordinate conference room bookings and help resolve scheduling conflicts.
• Partner with Administrative Assistants and stakeholders to support meeting logistics.
• Prepare meeting spaces, ensuring rooms are organized, stocked, and guest-ready.
• Coordinate catering requests and support in-room hospitality services.
• Ensure AV equipment and conference room technology are functioning properly.
• Answer and route calls through the company’s main line professionally.
• Support reporting, documentation, and administrative projects as assigned.
• Coordinate with facilities, pantry, and cleaning teams to maintain workplace standards.
• Provide backup support and cross-functional coverage when needed.
• Anticipate guest needs and accommodate requests whenever possible.
• Maintain confidentiality and professionalism in all interactions.
• Contribute to a welcoming, organized, and high-service workplace environment.

Skills

Customer service mindset

Strong communication

Organization

Multitasking

Professional presence

Discretion

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

SPS is seeking a polished Junior Executive Receptionist to support reception and conference center operations in a fast-paced corporate setting. You will welcome executives, guests, and partners, manage guest arrivals, coordinate meeting logistics, and maintain a professional front-of-house environment.

The role blends hospitality with administrative support, requiring strong communication, organizational skills, and the ability to multitask while maintaining discretion.