Guest Experience Concierge

Hotel Management and Consulting, Inc.; Corona (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay Access

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Assistance Program

Career Growth

Job summary

Hotel Management & Consulting in Corona, CA seeks a friendly Guest Attendant to be the face of the property and the first point of contact for guests. You will handle front desk tasks, assist with reservations, check-ins, and greet visitors with a welcoming attitude.

The role emphasizes strong communication, problem solving, and teamwork in a fast-paced hospitality environment; the position offers opportunities for advancement and benefits for full-time staff.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient with standard computer systems and front desk software.
• Excellent communication and interpersonal skills.

Responsibilities

• Front Office Operations: reservations, renewals, check-outs, and check-ins; review front office reports.
• Guest Services: meet guest needs, conduct tours, fulfill special requests such as linen exchanges.
• Laundry Duties: manage linens and towels; keep laundry area clean and organized.
• Cleaning & Maintenance: perform cleaning tasks and ensure supplies are stocked across the property.
• Sales & Marketing: assist with in-house guest sales and marketing initiatives to increase occupancy.

Skills

Customer Service

Computer Skills

Communication

Organization

Time Management

Problem Solving

Proactive

Flexible Schedule

Job description

Hotel Management & Consulting in Corona, CA seeks a friendly Guest Attendant to be the face of the property and the first point of contact for guests. You will handle front desk tasks, assist with reservations, check-ins, and greet visitors with a welcoming attitude.

The role emphasizes strong communication, problem solving, and teamwork in a fast-paced hospitality environment; the position offers opportunities for advancement and benefits for full-time staff.