Guest Experience Concierge

Travel Leisure Resort Development Inc; Atlanta (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Dental Vision

401k with employer match

Life and accident coverage

Wellness program

Employee Assistance Program

Volunteer time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Atlanta to warmly welcome guests from registration to checkout. You will provide information about resort offerings, quote room rates, and help with reservations while maintaining accuracy in transactions.

Strong communication, English literacy, and basic math skills are essential. This role requires on-site duties, cash handling, and a friendly, can-do attitude to ensure memorable guest experiences.

Qualifications

• Experience in front desk or guest services preferred.
• Excellent communication and customer service skills.
• Ability to read, write, and understand English.
• Basic math and cash handling knowledge.

Responsibilities

• Greet guests and guide them through registration.
• Provide room rate quotes and assist with reservations.
• Process cash and card payments following procedures.
• Balance cash receipts and perform standard cashier tasks.
• Complete checkout procedures and verify charges in folios.
• Respond promptly to guest inquiries and concerns.

Skills

Excellent communication

Cash handling

Basic math

Multitasking

Attention to detail

English literacy

Computer basics

Tools

Cash register / POS

Office software basics

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Atlanta to warmly welcome guests from registration to checkout. You will provide information about resort offerings, quote room rates, and help with reservations while maintaining accuracy in transactions.

Strong communication, English literacy, and basic math skills are essential. This role requires on-site duties, cash handling, and a friendly, can-do attitude to ensure memorable guest experiences.