Guest Experience Concierge

Travel + Leisure Co.; Missouri; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests, quote room rates, and assist with registrations and reservations. You will process transactions, balance cash, and ensure guest folios reflect accurate charges in a fast-paced resort setting.

The role requires strong English communication, cash handling accuracy, and a friendly, problem-solving attitude. Benefits support associates working hours and a diverse, inclusive environment.

Qualifications

• Excellent communication in English and friendly customer service demeanor.
• Able to handle cash and process transactions accurately.
• Must be detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Greet guests and guide them from registration to checkout.
• Provide room rate quotes and information about resort and attractions.
• Process transactions and balance cash receipts according to procedures.
• Complete check-out procedures and verify charges on guest folios.
• Reserve and confirm reservations for individuals or groups.

Skills

Excellent English

Cash handling

Multitasking

Attention to detail

Communication skills

Basic math

Basic computer skills

Tools

Office software

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests, quote room rates, and assist with registrations and reservations. You will process transactions, balance cash, and ensure guest folios reflect accurate charges in a fast-paced resort setting.

The role requires strong English communication, cash handling accuracy, and a friendly, problem-solving attitude. Benefits support associates working hours and a diverse, inclusive environment.