Guest Experience Associate - Front Desk

Fordson Hotel; Oklahoma City (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Avion Hospitality is seeking a Front Desk Agent in Oklahoma City. You will greet guests, register arrivals, and provide attentive service throughout their stay, while assisting with reservations and concierge tasks.

Responsibilities include check-ins/outs, answering questions about services and local attractions, and maintaining daily logs. A professional appearance and strong communication are essential for success in this role.

Qualifications

• High School diploma or equivalent required; college coursework in related field helpful.
• Experience in a hotel or related field preferred.
• Must be able to multitask, be detail-oriented and problem solve.
• Must communicate clearly and convey information effectively.

Responsibilities

• Greet and register guests in a friendly, service-oriented manner.
• Handle check-ins and check-outs efficiently and accurately.
• Answer guest inquiries about hotel services, hours and local attractions.
• Maintain appearance, brand standards, and front desk cleanliness.
• Operate front desk systems and manage packages, mail and messages.

Skills

Guest service

Communication

Multitasking

Problem solving

Attention to detail

Basic math

Microsoft Office

Teamwork

Scheduling flexibility

Education

High School diploma

Tools

Microsoft Office

Job description

Avion Hospitality is seeking a Front Desk Agent in Oklahoma City. You will greet guests, register arrivals, and provide attentive service throughout their stay, while assisting with reservations and concierge tasks.

Responsibilities include check-ins/outs, answering questions about services and local attractions, and maintaining daily logs. A professional appearance and strong communication are essential for success in this role.