Guest Experience Agent — Welcoming Front Desk

HVMG - Hospitality Ventures Management Group; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PayActive pay access

PTO & Holidays

Healthcare benefits

401(k) match

Discounts

Flexible scheduling

Job summary

HVMG - Hospitality Ventures Management Group is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-in/check-out, reservations, and guest inquiries, ensuring a smooth arrival.

You will work a flexible schedule in a guest-focused hotel environment. Experience in hospitality helps; you must be able to read, write, and communicate in English and be eligible to work in the United States.

Qualifications

• Strong guest service skills and a friendly demeanor.
• Effective communication with guests and team members.
• Ability to read, write, and communicate in English.

Responsibilities

• Greet guests and provide a warm welcome throughout their stay.
• Handle check-in and check-out, reservations, and guest inquiries.
• Coordinate with Front Office Manager/Supervisor to ensure guest satisfaction.
• Support opportunities for advancement within the hotel operations.

Skills

Customer service

Communication

English proficiency

Flexibility

Education

Combination of education & experience

Job description

HVMG - Hospitality Ventures Management Group is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-in/check-out, reservations, and guest inquiries, ensuring a smooth arrival.

You will work a flexible schedule in a guest-focused hotel environment. Experience in hospitality helps; you must be able to read, write, and communicate in English and be eligible to work in the United States.