Guest Experience Front Desk Agent - Flexible Hours

HVMG - Hospitality Ventures Management Group; Town of Florida (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

PTO and holidays

401(k) with match

Employee discounts

PayActive wage access

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent in the United States. You will welcome guests, manage check-in/check-out, handle reservations, and answer inquiries to ensure a smooth stay.

Requirements include eligibility to work in the U.S. and clear English communication. The role offers $16/hour, full healthcare benefits, PTO, a 401(k) plan with 4% match, and access to employee discounts.

Qualifications

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Education

A combination of education and experience

Job description

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent in the United States. You will welcome guests, manage check-in/check-out, handle reservations, and answer inquiries to ensure a smooth stay.

Requirements include eligibility to work in the U.S. and clear English communication. The role offers $16/hour, full healthcare benefits, PTO, a 401(k) plan with 4% match, and access to employee discounts.