Guest Experience Agent | Flexible Scheduling & Growth

White Lodging Services, Inc.; Charlotte (NC); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DailyPay

Shift swapping app

Referral bonuses

401(k) with company match

PTO with rollover

Wellness tools

Tuition reimbursement

Hotel room/ dining discounts

Growth opportunities

Employee Assistance Program

Descripción de la vacante

White Lodging Services, Inc. in Charlotte, NC, is seeking a Front Desk Agent to warmly welcome guests, register guests, manage reservations, and ensure a smooth check-in and check-out experience. The ideal candidate has strong communication, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment.

No prior hospitality experience required, but helpful. The role offers DailyPay, flexible scheduling via our app, employee discounts, 401(k) with company match,

Formación

• Strong communication skills and a customer-first mindset.
• Ability to thrive in a fast-paced, guest-facing environment.
• Previous hospitality experience is helpful but not required.

Responsabilidades

• Welcome and register hotel guests and manage reservations.
• Ensure a seamless check-in and check-out experience.
• Follow cash handling and hotel procedures as required.
• Maintain lobby cleanliness and guest security.
• Respond to guest concerns or complaints professionally.

Conocimientos

Strong communication

Customer service

Flexible / adaptable

Team player

Outgoing personality

Descripción del empleo

White Lodging Services, Inc. in Charlotte, NC, is seeking a Front Desk Agent to warmly welcome guests, register guests, manage reservations, and ensure a smooth check-in and check-out experience. The ideal candidate has strong communication, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment.

No prior hospitality experience required, but helpful. The role offers DailyPay, flexible scheduling via our app, employee discounts, 401(k) with company match,