Guest Experience Front Desk Agent — Flexible Scheduling & Growth

White Lodging; Bedford Park (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

DailyPay

Advanced scheduling via app

Unlimited referral bonuses

401(k) with company match

Paid time off with rollover

Complimentary wellness tools

Tuition reimbursement

Discounts on hotel rooms, dining, and

Job summary

White Lodging is seeking a Front Desk Agent to welcome guests, manage reservations, and ensure smooth check-ins and check-outs at our premium hotels. The role emphasizes strong communication, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment.

The position offers growth across multiple properties and a supportive team, with competitive benefits and the opportunity to develop professional hospitality skills.

Qualifications

• Strong communication skills and a customer-first mindset.
• Ability to thrive in a dynamic, guest-facing environment.
• Previous hospitality experience is helpful but not required.

Responsibilities

• Provide high-quality service to guests, anticipating and exceeding expectations.
• Check guests in and out efficiently and pleasantly.
• Follow cash handling and hotel accounting procedures.
• Develop knowledge of hotel services, rates, and amenities.
• Assist in maintaining lobby cleanliness and security of guest information.
• Resolve guest concerns or complaints effectively.
• Perform other duties as assigned.

Skills

Strong communication skills

Customer-first mindset

Flexibility

Team player

Outgoing personality

Hospitality expectations

Stamina for long hours

Job description

White Lodging is seeking a Front Desk Agent to welcome guests, manage reservations, and ensure smooth check-ins and check-outs at our premium hotels. The role emphasizes strong communication, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment.

The position offers growth across multiple properties and a supportive team, with competitive benefits and the opportunity to develop professional hospitality skills.