Guest Services Concierge - Flexible Front Desk, Growth

White Lodging Services, Inc.; Erie (Erie County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

401(k) matching

PTO with rollover

Wellness tools

Tuition reimbursement

Discounts on travel

Job summary

White Lodging Services, Inc. is seeking a Front Desk Agent to welcome guests, manage reservations, and ensure seamless check-in/check-out processes at one of its hotels. The role emphasizes strong communication, a guest-first mindset, and the ability to thrive in a dynamic hospitality setting.

Candidates with hospitality experience are welcome, though not required. The position involves long hours, weekends, and holidays, with opportunities for growth within the property and company.

Qualifications

• Excellent communication and guest service mindset.
• Ability to adapt to a fast-paced, guest-facing environment.
• Strong problem-solving and conflict-resolution skills.

Responsibilities

• Welcome and register hotel guests and manage reservations.
• Ensure smooth check-in and check-out experiences.
• Maintain awareness of hotel policies, cash handling, and billing procedures.

Skills

Communication

Customer service

Flexibility

Teamwork

Hospitality knowledge

Job description

White Lodging Services, Inc. is seeking a Front Desk Agent to welcome guests, manage reservations, and ensure seamless check-in/check-out processes at one of its hotels. The role emphasizes strong communication, a guest-first mindset, and the ability to thrive in a dynamic hospitality setting.

Candidates with hospitality experience are welcome, though not required. The position involves long hours, weekends, and holidays, with opportunities for growth within the property and company.