Front Desk Guest Services Agent - Growth & Perks

White Lodging Services, Inc.; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay

Flexible scheduling

401(k) with company match

Paid time off (PTO)

Wellness tools

Tuition reimbursement

Discounts on hotel rooms

Job summary

White Lodging Services, Inc. is hiring a Front Desk Agent to welcome guests, register reservations, and ensure smooth check-in/check-out in a busy hotel setting. The role emphasizes a guest-first approach, clear communication, and teamwork.

The ideal candidate thrives in a fast-paced environment, can handle cash procedures, and is committed to delivering outstanding hospitality. Prior frontline experience is helpful but not required.

Qualifications

• Strong communication skills and a customer-first mindset.
• Ability to remain flexible and adapt in a fast-paced, guest-facing environment.
• Willingness to work on a team and contribute to a positive guest experience.

Responsibilities

• Check guests in and out efficiently and warmly.
• Welcome and register hotel guests and manage reservations.
• Understand hotel policies, cash handling, and billing procedures.
• Maintain lobby cleanliness and ensure guest confidentiality.
• Respond effectively to guest concerns and assist with requests.

Skills

Strong communication

Customer service

Flexibility

Team player

Job description

White Lodging Services, Inc. is hiring a Front Desk Agent to welcome guests, register reservations, and ensure smooth check-in/check-out in a busy hotel setting. The role emphasizes a guest-first approach, clear communication, and teamwork.

The ideal candidate thrives in a fast-paced environment, can handle cash procedures, and is committed to delivering outstanding hospitality. Prior frontline experience is helpful but not required.