Guest Attendant: Front Desk & Guest Experience

Hotel Management and Consulting, Inc.; Indio (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

DailyPay access

Paid time off (FT)

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. is seeking a positive Guest Attendant for our Indio, CA property. You will be the face of the hotel, greeting guests, handling reservations, check-ins/outs, and fulfilling special requests with a service-first attitude.

The role emphasizes front office operations, guest services, and collaboration with a small hospitality team. Strong communication and organizational skills are essential, with a willingness to work a changing schedule.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Excellent communication skills and professional appearance.
• Proactive in solving problems and able to work a changing schedule.

Responsibilities

• Front Office Operations: reservations, renewals, check-ins/outs, and front office reports.
• Guest Services: meet guest needs, conduct tours for potential guests, fulfill special requests.
• Laundry Duties: wash, dry, fold, organize linens and towels; maintain laundry area.
• Cleaning & Maintenance: vacuum, dust, sanitize public areas; stock supplies.
• Sales & Marketing: assist with in-house guest sales and occupancy initiatives.
• Emergency Procedures: know and follow property safety procedures, ensure security.
• Other Duties as Assigned.

Skills

Customer service

Excellent communication

Computer skills

Organizational skills

Problem solving

Proactive

Job description

Hotel Management and Consulting, Inc. is seeking a positive Guest Attendant for our Indio, CA property. You will be the face of the hotel, greeting guests, handling reservations, check-ins/outs, and fulfilling special requests with a service-first attitude.

The role emphasizes front office operations, guest services, and collaboration with a small hospitality team. Strong communication and organizational skills are essential, with a willingness to work a changing schedule.