Guest Experience Concierge

Rebel Hotel Company; Riverside (CA); On-site; USD 30,000 - 42,000; Part time

Job summary

Rebel Hotel Company in Indio, CA is seeking a Front Desk Agent to warmly welcome guests, register arrivals, assist with reservations, and provide attentive service during their stay. This role emphasizes accuracy, courtesy, and a welcoming atmosphere in a busy hotel environment.

You will handle check-ins/outs, operate the front desk computer system and telephone switchboard, answer questions about services and local attractions, and balance cash transactions with accuracy.

Qualifications

• Experience in hospitality or front desk preferred.
• Excellent customer service and communication skills.
• Ability to handle cash and balance transactions.

Responsibilities

• Greet and check in guests, register and quote rates.
• Answer inquiries about services and local attractions.
• Operate front desk computer system and telephone switchboard.
• Handle guest requests, check-ins/outs, and balance cash.
• Maintain professional appearance and teamwork.
• Ensure guest safety and hotel policies compliance.

Skills

Guest service

Communication skills

Multitasking

Cash handling

Tools

PMS software

Telephone switchboard

Job description

Rebel Hotel Company in Indio, CA is seeking a Front Desk Agent to warmly welcome guests, register arrivals, assist with reservations, and provide attentive service during their stay. This role emphasizes accuracy, courtesy, and a welcoming atmosphere in a busy hotel environment.

You will handle check-ins/outs, operate the front desk computer system and telephone switchboard, answer questions about services and local attractions, and balance cash transactions with accuracy.