GTM Field Operations Leader (Remote)

Zoom; Carson City (NV); Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for the go-to-market engine. You will translate cross-functional data into decisions, build scalable frameworks, and guide field sales teams toward revenue outcomes.

The role partners with stakeholders globally and shapes how Zoom's field organization grows and operates. This senior, people-management position requires a proven track record in SaaS or tech sales operations, change leadership, and mentoring across

Qualifications

• 8+ years of leadership in sales strategy/operations or revenue operations in SaaS/tech.
• Strong consultative skills and business acumen for translating data into strategic recommendations.
• Experience leading organizational change and cross-functional alignment.
• Proven ability to coach, mentor, and develop teams across multiple channels.

Responsibilities

• Lead and develop sales operations and business planning teams.
• Drive cross-functional business planning and revenue operations initiatives.
• Develop and implement scalable sales strategies and performance metrics.
• Oversee sales readiness planning across functions and geographies.
• Define and track KPIs for the GTM org and translate insights for leadership.
• Collaborate with stakeholders to remove barriers to success.
• Design scalable workflows to support Zoom's growth trajectory.
• Coach and mentor teams across multiple channels and modes.

Skills

Leadership

Sales strategy

Sales operations

Change management

Coaching & mentoring

Data translation & analytics

Travel willingness

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for the go-to-market engine. You will translate cross-functional data into decisions, build scalable frameworks, and guide field sales teams toward revenue outcomes.

The role partners with stakeholders globally and shapes how Zoom's field organization grows and operates. This senior, people-management position requires a proven track record in SaaS or tech sales operations, change leadership, and mentoring across