GTM Field Ops Leader – Remote & Growth Strategy

Zoom; Jackson (MS); Hybrid; USD 151,000 - 330,000; Full time

Benefits offered by this job

Benefits program

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. You will translate data into clear decisions, build scalable frameworks, and guide field sales toward revenue outcomes.

This senior role collaborates across geographies to drive planning, readiness, and performance priorities, shaping how the field organization grows and operates. The position emphasizes leadership, coaching, and accountability, with a structured hybrid work model

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Demonstrated track record of driving results in a dynamic environment, with the ability to work independently and collaboratively.
• Strong consultative skills and business acumen, with experience translating complex data into strategic recommendations.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams, fostering accountability and growth.
• Drive cross-functional business planning and revenue operations initiatives to maximize growth and efficiency.
• Develop and implement sales strategies, performance metrics, and processes that support field sales goals at scale.
• Oversee annual and semi-annual sales readiness planning, ensuring cross-functional alignment.
• Define and track KPIs across the GTM organization and translate insights into recommendations for senior leadership.
• Partner with stakeholders to promote collaboration and remove barriers to business success.
• Evaluate existing processes and design scalable workflows to support Zoom's growth trajectory.
• Coach and develop individuals and teams across multiple channels.

Skills

Leadership

Sales operations

Revenue operations

Data-driven

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. You will translate data into clear decisions, build scalable frameworks, and guide field sales toward revenue outcomes.

This senior role collaborates across geographies to drive planning, readiness, and performance priorities, shaping how the field organization grows and operates. The position emphasizes leadership, coaching, and accountability, with a structured hybrid work model