Senior GTM Field Operations Leader

Zoom; Olympia (WA); Hybrid; USD 151,000 - 330,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. You will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales toward revenue outcomes.

You will partner across functions and geographies to drive planning, readiness, and performance priorities, shaping how Zoom's field organization grows and operates. This is a senior people-manager role with broad impact.

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations at a SaaS/tech company.
• Ability to translate complex data into strategic recommendations for senior leadership.
• Experience leading organizational change and cross-functional alignment.

Responsibilities

• Lead and develop sales operations and business planning teams, fostering accountability and growth.
• Drive cross-functional planning and revenue operations initiatives for growth and efficiency.
• Develop and implement sales strategies, metrics, and processes at scale.
• Oversee annual/semi-annual sales readiness with cross-geo alignment.
• Define and track KPIs, translating insights into actionable leadership recommendations.
• Promote collaboration and remove barriers to business success.
• Evaluate processes and design scalable workflows to support Zoom's growth.
• Coach and develop individuals and teams across channels.

Skills

Leadership experience

Sales operations

Revenue operations

Cross-functional partner

Data translation

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. You will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales toward revenue outcomes.

You will partner across functions and geographies to drive planning, readiness, and performance priorities, shaping how Zoom's field organization grows and operates. This is a senior people-manager role with broad impact.