Head of Field Sales Ops & GTM Strategy

Zoom; Denver (CO); Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind our go-to-market engine. In this senior people manager role, you will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on planning, readiness initiatives, and performance priorities, shaping how Zoom's field

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Proven ability to translate complex data into strategic recommendations and drive cross-functional alignment.
• Experience coaching and developing teams across multiple channels and working modes.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams, fostering a culture of accountability and continuous growth
• Drive cross-functional business planning and the execution of revenue operations initiatives to maximize growth and operational efficiency
• Develop and implement sales strategies, performance metrics, and operational processes that support field sales team goals at scale
• Oversee annual and semi-annual sales readiness planning, ensuring alignment across functions and geographies
• Define and track key performance indicators across the GTM organization, translating insights into actionable recommendations for senior leadership
• Partner with cross-functional stakeholders to promote collaboration and remove barriers to business success
• Evaluate existing operational processes and design scalable systems and workflows that improve efficiency and support Zoom's growth trajectory
• Coach, mentor, and develop individuals and teams across multiple channels and communication modes

Skills

Leadership (GTM)

Sales ops

Revenue ops

SaaS

Data-driven

Cross-functional

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy behind our go-to-market engine. In this senior people manager role, you will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on planning, readiness initiatives, and performance priorities, shaping how Zoom's field