Growth-Minded SaaS Account Manager — Spend

Rippling; Chicago (IL); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Rippling is seeking a self-driven Account Manager for the US-based hybrid-remote Spend team. You will own a book of business, drive growth, expansion and retention of Spend SKUs (Expenses, Corp Cards, Bill Pay, Travel), and partner with the HR/IT Account Managers to deliver value.

You will engage customers through renewals, growth, and targeted plays, build relationships with stakeholders, run a disciplined sales process, and own a strong quota-attainment mindset in a fast-paced environment.

Qualifications

• 3+ years of SaaS experience in account management, sales, or quota-carrying customer success.
• Experience in FinTech or background in Accounting/Finance preferred.
• Track record of meeting and exceeding quota via new product sales and upgrades.
• Competitive and creative drive to win over customers and think outside the box to get a deal done.
• Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process.
• Proven success building and maintaining long term commercial relationships.
• Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
• Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
• High integrity; enthusiastic about building a great company for the long term
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

Responsibilities

• Proactively engage customers in your book via renewals, company growth, EBRs, increased credit/spending needs, etc.
• Consult with clients to understand their finance needs through a solutions-based selling approach
• Navigate a sales process by building relationships with multiple stakeholders through remote meetings
• Build and manage a pipeline of expansion and growth/consolidation opportunities to achieve monthly targets
• Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
• Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long term commitments
• Take an entrepreneurial approach to the role

Skills

SaaS account mgmt

Quota attainment

FinTech knowledge

Relationship building

Discovery & demos

Cross-functional

Communication skills

Organized & proactive

Job description

Rippling is seeking a self-driven Account Manager for the US-based hybrid-remote Spend team. You will own a book of business, drive growth, expansion and retention of Spend SKUs (Expenses, Corp Cards, Bill Pay, Travel), and partner with the HR/IT Account Managers to deliver value.

You will engage customers through renewals, growth, and targeted plays, build relationships with stakeholders, run a disciplined sales process, and own a strong quota-attainment mindset in a fast-paced environment.