Growth-Focused Sales & Operations Advisor

DriveTime Car Sales, LLC; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Disability insurance

Tuition reimbursement

Wellness program

Paid time off

Bonuses

Job summary

DriveTime Family of Brands in Tampa, FL is seeking a friendly, customer-focused Dealership Operations Support to assist the Sales & Operations Advisors during the purchase process. You will greet guests, present vehicle features, discuss pricing and financing basics, and nurture relationships through follow-up.

Responsibilities include processing paperwork, supporting daily dealership operations, maintaining showroom presentation, and collaborating with multiple teams to ensure a smooth

Qualifications

• High School Diploma or GED required; associates or bachelor's degree preferred OR equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 with increasing responsibility.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Process paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.

Skills

Positive attitude

Willingness to learn

Customer-facing experience

Valid driver's license

Education

High School Diploma or GED

Associates or Bachelors preferred OR equivalent experience

Job description

DriveTime Family of Brands in Tampa, FL is seeking a friendly, customer-focused Dealership Operations Support to assist the Sales & Operations Advisors during the purchase process. You will greet guests, present vehicle features, discuss pricing and financing basics, and nurture relationships through follow-up.

Responsibilities include processing paperwork, supporting daily dealership operations, maintaining showroom presentation, and collaborating with multiple teams to ensure a smooth