Sales & Operations Advisor: Growth, Benefits, Impact

DriveTime Automotive Group; Reno (NV); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision

401(K)

Company paid life insurance

Short and long-term disability

Descrizione del lavoro

DriveTime Family of Brands is seeking a Customer Experience & Sales Support representative to greet customers and assist the sales team throughout the purchasing process. You will present vehicle features, financing basics, and dealership services while nurturing internet leads, phone inquiries, and showroom guests.

In this role, you will support dealership operations, process down payments and loan paperwork, maintain showroom presentation, and help ensure a smooth end-to-end customer journey.

Competenze

• High School Diploma or GED required; higher degrees preferred or equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail.
• Ability to progress through multi-phase training for sales and operations.
• Valid driver’s license and clean driving record for the previous 3 years.
• Must be at least 18 years old and able to pass a drug test and background check.

Mansioni

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing, presenting vehicle features, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests; nurture relationships.
• Schedule appointments and maintain communication with prospective customers via phone, text and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Process paperwork including down payments, title documents, trade information, and loan paperwork.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability across the dealership.

Conoscenze

Customer service

Hospitality

Retail sales

Formazione

High School Diploma or GED

Associates or Bachelor's degree preferred

Descrizione del lavoro

DriveTime Family of Brands is seeking a Customer Experience & Sales Support representative to greet customers and assist the sales team throughout the purchasing process. You will present vehicle features, financing basics, and dealership services while nurturing internet leads, phone inquiries, and showroom guests.

In this role, you will support dealership operations, process down payments and loan paperwork, maintain showroom presentation, and help ensure a smooth end-to-end customer journey.